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Following a brief introduction to the business, we can take part or entire ledgers and chase it for you, allowing your staff to concentrate on current accounts or existing good debtors working either at your premises or from ours, we can often be making calls the same day you engage us, seamlessly connecting with your own team with little or no interruptions.
As they are not involved in the rest of the credit control tasks such as opening new accounts and resolving queries, our experienced collectors can solely focus on trying to get the accounts paid.
Issue – Transport Client acquired another company, in the same industry, including a sales ledger with a value of approx. £0.7m. The accounts were heavily disputed and quite old with very little paperwork available. The acquirors credit control team was fully utilised chasing their own debtors.
Solution – The credit control team took on the accounts where they had an account themselves and chased them together.
The remaining accounts were passed to us, with authorisation to negotiate settlements; the objective was to collect the debt without alienating the potential customers.
Result – 62% of the debt recovered and no upset customers!